If you read that headline and it irked you in any way, the chances are you’re a PR practitioner. But it’s undeniable. PR is dead. Print newspapers are, as we know, in decline - and the Public Relations industry just never caught up with how the web, social media and email forever changed the way … Continue reading PR is dead and we have killed it
Our next live training workshop on crisis communications takes place on January 19 2021. Is your company fully prepared for the crises 2021 may bring? Protect your reputation and your revenue as you continue to navigate unchartered territory. Sign up now. Buy Tickets on Eventbrite When a crisis breaks at your organisation, you have a … Continue reading Crisis Communications: Preparing your holding statement
No business like show business... Price Waterhouse Cooper has prestigious clients all over the world, but the Oscars was the feather in their cap. The event is nowhere near their biggest earner, but boy is it high profile. You all know the story by now; when it came time to announce who won Best Picture, … Continue reading Crisis Communications: Dare we take a human approach?
[UPDATE FEBRUARY 2020: FLASH SALE] Of all the blog posts on my site, the ones people keep coming back to again and again are about crisis communications. I've worked in crisis comms at major global organisations, and I've seen what happens when something unexpected happens and a company has no plan. Crises are all but … Continue reading Crisis Communication: Effective strategies for defusing a crisis
NBC is not having a good run with their on-air personalities. You would have imagined that a strongly worded email went around to staff in the aftermath of the Billy Bush fiasco, but if it did, Katie Rich wasn't paying attention. The 33-year-old is a writer for the network's long-running comedy sketch show, Saturday Night … Continue reading Crisis Communication: Katie Rich tweets ‘joke’ about 10-year-old Barron Trump
Today, I want to share about a major crisis I managed the communications response for in Qatar last year, and how our Crisis Response Protocol helped our team to manage the incident. I was working for a big oil and gas shipping company at the time. We had a fleet of some of the biggest … Continue reading Crisis Communication: Does your organisation have a Crisis Response Protocol?
5 reasons Skittles' response to Trump was perfect This week, Donald Trump Jr posted a callous image on Twitter comparing Syrian refugees to potentially poisoned Skittles. The message was clear - if you wouldn't risk eating Skittles in case a few of them might be poisoned, you shouldn't accept Syrian refugees in case a few of … Continue reading Crisis Communication: A masterclass in deflecting controversy by Skittles
Our next online training workshop on crisis communications takes place on January 19 2021. Is your company already fully prepared for the crises 2021 may bring? If not, sign up for this comprehensive training. In the face of a crisis or incident, swift action is vital. Often, it’s not the crisis itself that defines how … Continue reading Crisis Communications: Proactive or Reactive response
Broadcast media training for Executives Taking part in a television interview is really exciting. A successful TV interview is great for your organisation's public relations. But what are the things you need to watch out for, and how should you prepare in advance? It's a very good idea to do some broadcast media training before … Continue reading Broadcast media training: Nailing the interview
[UPDATE FEBRUARY 2020: FLASH SALE] Of all the blog posts on my site, the ones people keep coming back to again and again are about crisis communications. I've worked in crisis comms at major global organisations, and I've seen what happens when something unexpected happens and a company has no plan. Crises are all but … Continue reading Crisis Communications: How to identify your stakeholders